Operations Manager

Well known brand, conveniently located in NewMarket, full time -permanently opportunity, Call center environment - immediate start!

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Operations Manager


This company is a top corporate global leader in their field. They have a fun, busy and professional Contact Centre environment - with a fun and competitive team!

The primary purpose of this position is to support the CRM Manager and Team Leader with the daily operations, recruitment, management and coaching of the inbound and outbound team to meet the desired objectives and targets. 

Provide leadership, track reports and provide analysis of team performances, maintain and develop the staff training processes.  Manage the induction process, staff development and performance management process.

Ensuring that the internal stakeholders and external stakeholder communications are top notch so that the brand image is promoted via various mediums i.e phone, email and internet.

You will have at least a couple of years experience in an outbound call centre or 4 years team leading exposure.

This is a base + commission role. Very conveniently located close to the train station. Fun and driven team environment - this contact centre offers normal working hours which is unheard of!

Don't miss this opportunity - send your resume through NOW or give me a call to discuss!

Applicants for this position should have NZ residency or a valid NZ work visa.


Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.


Suman Bali
(09) 262 2143
Ref:  4869