Penrose, Auckland

Client & Sales Administration (Administration & Office Support)

Full time

$85,000 – $90,000 per year

About us

Our Client is a large market leading Manufacturer servicing the Infrastructure, Health and Safety and Construction industries. The are currently seeking a Team Leader in the Sales Co-ordination/Customer Service team - a small team of three supporting the wider Group. A great opportunity to display your leadership skills in a hands on role! Full training in products and processes.

Qualifications & experience

  • Have experience in a Manufacturing environment - understanding the process from order entry, production line manufacturing through to freighting to the Customer
  • Ideally you will have at least 5 years experience in Team Leading, Customer Service Manager type roles where you are not only working in the role alongside the team but also supporting and guiding them
  • Excellent communication skills with a bright, positive attitude and very customer centric/sales approach

Tasks & responsibilities

  • Managing all Customer enquiries, online and face to face, sales order entry via inhouse CRM, quotation generation, follow up and pro-active selling, stock control, dealing with the Production Operations to ensure Sales orders are processed and lead times and ETA's communicated to Customers
  • Dealing with all freight delays and queries, goods return procedure, customers credits and reworks of product
  • Management of small team, setting the team’s KPIs, training the team to take initiative with outbound phone and lead generation calls to promote new products and products on special to customer base
  • Work closely with the Territory Managers/Key Accounts Manager/Business Development Representative to ensure sales support is strong
  • This is a fabulous opportunity in a great company where you can put down roots, add value and have autonomy. Permanent role, Monday - Friday 40 hours, rostered start times between 7.30am and 8.30am. Send your Resume through NOW so that you don't miss out on a great opportunity!

Benefits

  • Competitive salary base with parking on site in the heart of Penrose
  • Great team and space for you to shine in this role!
  • A very successful business with long term staff and great culture

About us

Our Client is a small successful family business, based in the heart of Manukau that has been in business for many years and they are a friendly, down to earth team supplying machines and products and servicing to businesses throughout NZ. Currently they are looking for a Co-ordinator that can take control of ordering product from Suppliers direct when stock is low as well as communicating to Customers when the product is coming.

Qualifications & experience

  • Strong communication skills with excellent English and strong computer skills as the Database system is complex - full training given
  • A can do attitude, no job too big or small
  • Ideally have at least a years experience with office administration and exposure to basic accounts advantageous

Tasks & responsibilities

  • Co-ordinating and ordering of Stock through Database system - raising jobs
  • Stock control - responsible for maintaining stock levels and communicate with suppliers and customers when levels low
  • Raising Purchase Orders, receiving stock in and finalise Purchase Orders, helping with pick and packing orders and dispatching through Couriers
  • Greet visitors, answer incoming calls, and respond to emails, maintain and keep stock room in order
  • Provide cover for the Service Co-ordinator, order stationery, kitchen supplies and maintain a tidy front of house

Benefits

  • Permanent role - looking for a long term Employee that lives close to Manukau 8.30am -5.00pm Monday - Friday
  • Great team and a role with challenge!
  • Fabulous opportunity for a safe and secure role with a lovely team so send your Resume through NOW!

About us

Our Client is a long established business in the Additive Manufacturing market producing well known Brands. Currently they are on the lookout for an experienced Operations Manager to run their small scale manufacturing (10 staff) with rapid growth on the horizon! End to End management of orders for Domestic and International distribution, procurement of raw materials (Chemicals), strict Inventory Management and management of the Supply Chain - inwards, outwards, delivery, logistics and transport plus staff mentoring and management of Production Line. Huge emphasis on Dangerous Goods Compliance as well.

Qualifications & experience

  • A minimum of 5 years Operations Management in Automotive Additive or FMCG Production and Supply
  • Great leadership skills within small - medium scale manufacturing with a focus on Health and Safety, with a collaborative approach
  • Strong Inventory Management, Global shipping, Supply Chain and Logistics experience including Procurement
  • NZQA certification in related discipline and Certification in Dangerous Goods production and handling

Tasks & responsibilities

  • Lead and manage the end to end of the manufacturing, production, supply chain, quality assurance and inventory management operations in New Zealand
  • Lead best in class health & safety standards, valuable engagement with suppliers, Logistics partners, compliance with export regulations, and team leadership.
  • Work closely with the Australian team, to deliver the best practice and Agency aligned operations, producing inert and dangerous goods for automotive and household application.

Benefits

  • Exciting time to be part of a successful business and their growth.
  • Great culture, great team and a fabulous GM as well!
  • Competitive salary base and benefits. If you are looking for a new challenge, don't hesitate to apply NOW - these roles are like hen's teeth and don't come up very often!!

About the Companies

We have two amazing Sales roles for two very different clients One is a large well known name in shipping, the other being a highly stable and successful kiwi owned freight forwarder. They are experiencing growth, and have some exciting changes happening. They have a fantastic team they take pride in, and like to see succeeding.

About the roles

They both are on the look out for experienced and successful Business Development Managers. Both will require candidates at a senior level where you are the face of the company, out there gaining new business opportunities. You will be given tools of trade to do the role and there is a great support structure behind you.

Duties and responsibilities:

  • Obtain new business through prospecting and solution selling
  • Meeting and exceeding KPI's
  • Developing ongoing relationships to ensure you are cross selling and increasing revenue streams for the business
  • Sales reporting and maintain CRM notes

The Successful Applicant:

First and foremost, you need to be self driven, a true hunter and have drive to succeed. Freight forwarding experience and knowledge is a must along with a strong disciplined work ethic with the resilience to work in a competitive industry

To be successful in this role, we are looking for someone with;

  • Proven BDM experience in freight forwarding or Shipping Line
  • Professionally savvy
  • Excellent presentation with clear communication ability
  • Ability to maintain your administration in CRM and working with tight KPI's
  • Exceptionally self motivated and commission driven
  • Ability to manage key relationships

Remuneration:

A generous package is on offer for someone that has that proven sales experience in freight forwarding in the New Zealand market.

The company:

Our clients are busier than ever and growing! They strive to create a great team culture and ensure their people are reaching their full potential. 

The Role:

As part of the busy Customer Services team you will be looking after some of the biggest key clients. Utilizing both your Import and Export knowledge, you will be responsible for :

  • Client liaison
  • Order placement to overseas origin offices
  • Bookings
  • Monitoring the importation of goods, right through to delivery to the final customer
  • Providing order status updates to clients
  • Updating rates, costings and quotes when required
  • Client visits

Requirements for the role:

You will have previous experience in a customer services role in freight forwarding with Import Operations or Sales Support backgrounds also being considered, along with the below:

  • Excellent communication and problem solving skills
  • A passion for customer service

Remuneration:

The salary will be dependent on your previous experience and skills, however my client will pay up to $85k for the right candidate. 

The Company:

Our client is a well known Freight Forwarder who are a household name in their industry. They are a kiwi success story and go out of their way to provide a supportive and collaborative environment where you have the opportunity to succeed.

About the role:

You will be part of the team and sharing your knowledge with those around you. There are a number of key accounts that import and export to be looked after

To be considered for this role you will need to have your NZ Customs Pin and have previous experience as a broker in Freight Forwarding, and be confident in classifying a diverse range of commodities from the tariff and have strong knowledge on Customs & MPI rules and regulations.

The Candidate they are looking for will be:

  • Customs Broker with Pin
  • Customs Broker with International clearance experience
  • Accurate and be able to push through a high number of entries.
  • Someone who enjoys working in a busy and supportive environment.

Remuneration:

The client is paying market rate for someone who has the skills and experience they need.

About us

2 Junior Roles in the FF sector, with 2 very well established Freight Forwarders. Both businesses, offer the opportunity for you to develop your career in the Freight Forwarding world. Airport Location! 

Qualifications & experience

  • Knowledge of Microsoft Excel & word
  • Drivers Licence
  • Excellent Written & Verbal Communication
  • The Ability to Handle High Pressure & a Fast Paced Work Load

Tasks & responsibilities

  • Preparing of Import / Export Documentation
  • General Administration Tasks
  • Customer Service - Phone & Emails
  • Tracking & Tracing
  • Invoicing / Obtaining Rates & updating files as necessary
  • Booking Couriers / Transport

Benefits

  • Entry level role, where you will be exposed to many aspects of the business and have the opportunity to grow and develop a career in freight forwarding.
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