Customer Service - Operations - International Freight Forwarding

About our Client

Conveniently based in Pokeno Waikato, our client is a success story in the freight & logistics industry. They are committed to building strong client relationships and delivering top-tier, tailored supply chain solutions. With a genuine passion for their services and team, they take pride in providing exceptional logistics support.

The Job : As a key member of the customer service operations team, you will oversee the entire import process, coordinating air and sea freight movements for your portfolio of clients while forging strong relationships.

Responsibilities:

• Managing a portfolio of customers, keeping them updated on shipment movements
• Liaise with overseas agents, shipping lines and local forwarders, releases and schedules
• Register and process clients' documents/shipments
• Track containers, LCL cargo and airfreight shipments
• Coordinate customs clearance and transport deliveries
• Invoicing jobs

The ideal candidate will have:

• A minimum of 2+ years International Freight Forwarding experience specifically customer service
• Excellent communication skills both written and verbal
• Multi-tasking abilities

 What's on Offer:

The successful candidate will receive a competitive remuneration package, based on experience. Also work from home on Fridays once passed the 90 day probation period.

If you are wanting to work closer to home and the above sounds just like the role you have been waiting for, don't delay -  hit APPLY now!, or give Rosalee Fitisemanu a call on 09 929 4965 for a confidential chat