The company:
Our Client is a market leader in the Food Industry and they are searching for an Export Administrator with strong customer service skills to be apart of their busy close knit team!
The Role:
- To ensure in-full, on-time, accurately – filled documentation
- To export products to customers in a timely manner
- Allocation of stock and co-ordination with relevant manufacturing sites regarding loading, packing and stock availability
- Liaise with all parties to ensure effective response to changes
- Create accurate order input within the database and Prodoc. Confirm order volumes, specifications, delivery date, pricing and payment terms.
- Lodge export entries and amendments with NZ Customs
- Monitor and record “On time > In Full” performance against customers requirements
- Back up support for Local/Customer Service - POD’s, Invoicing, Claims/Credits, Complaints, Order processing via email/ FS/ Phone
- Customer enquiry handling
- General office duties - sending courier, answering calls etc
Requirements for the role:
You will need to have previous experience in a customer services role:
- Customs Pin Number
- Prodoc experience would be beneficial
- Microsoft Dynamics would be beneficial
What's in it for you?
- Office hours: Monday to Friday 7.30am - 4.00pm
- Southern Cross – 60% company contribution
- Superannuation after 6 months
- Company Social Club
