Customer Services - Freight Forwarding

The company:

We have an amazing opportunity within a  successful kiwi owned freight forwarder who have multiple offices across New Zealand. They strive to create a great team culture and ensure their people are reaching their full potential. 

The Roles:

As part of the Customer Services team you will be looking after a portfolio of key clients.  Utilizing your Import knowledge, you will be responsible for:

• Client liaison, forging strong relationships
• Order placement to overseas origin offices
• Monitoring the importation of goods, right through to delivery to the final customer
• Providing order status updates to clients
• Updating rates, costings and quotes when required
• Third Party Shipments

Requirements for the role:

You will have previous experience in a customer services role in international freight forwarding with a strong emphasis on imports, and the below:

• Great Multi-tasking abilities, along with impeccable communication skills
• Team player
• Experience with Cargowise is preferred

Remuneration:

The salary will be dependent on your previous experience and skills; however, my client will pay generously for the right candidate.