CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Customer Services


We are on the hunt for experienced Customer Service superstars!! 

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Customer Service Supervisor


Customer Service Supervisor, industrial suppliers, manufacturing, small team, would suit someone with engineering background, driven, sales focussed, fab role!!

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Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Customer Service Supervisor

 

About the business

Our Client is a dynamic global manufacturing organisation that supplies a vast range of products and services to virtually every sector of industry with Industrial products.  They Manufacturing on a small scale here in Auckland and supply Nationwide!

You will be part of a focused and successful sales team of three, to exceed sales targets and provide internal commercial support to the field sales team to ensure the customer's expectations are met and service levels exceeded.

 

About the role

-  Actively manage and co-ordinate internal sales team, distribute workloads, ensure quote follow-up & order report review is executed daily
-  Co-ordinate the day to day management of customers, generate and convert sales leads
- Identify and achieve profitable sales opportunities
- Prepare commercial proposal's (quotations/tenders etc.) in line with customer deadlines or within an agreed timeframe
- Receive inbound calls and build effective customer relationships and loyalty to ensure excellent levels of customer service are provided at all times
-  Ensure the smooth transition to the Field Sales Representative where sales opportunities for new or existing business can't be progressed via the telephone
- Initiate outgoing customer calls with prospective clients to establish qualified appointments for members of the field sales team.

 

Benefits and perks

Great company, great location and excellent salary offered

 

Skills and experience

- Preferred Engineering work background or qualifications

- Excellent Customer Services/Sales orientated experience

- Management of a small team and excellent computer skills including Word, Excel 

- Experience in Manufacturing environment preferred

This is a great opportunity in the heart of East Tamaki for a stable and secure company.  Great team and people - give me a call NOW and send your Resume through!  

 

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
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