CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Freight Customer Service 


Are you an eager and enthusiastic Customer Service STAR? 

As part of the busy Customer Services team you will be looking after some of the biggest key clients. Utilizing both your Import and Export knowledge,

If this all sounds like sometthing you are wanting then we want to hear from you! 

Please click here 

Customer Services


We are on the hunt for experienced Customer Service superstars!! 

Please click here

 

Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Freight Customer Service 

 

About the business and the role

 

The company:

Our clients are busier than ever and growing! They strive to create a great team culture and ensure their people are reaching their full potential. 

 

The Role:

As part of the busy Customer Services team you will be looking after some of the biggest key clients. Utilizing both your Import and Export knowledge, you will be responsible for :

  • Client liaison
  • Order placement to overseas origin offices
  • Bookings
  • Monitoring the importation of goods, right through to delivery to the final customer
  • Providing order status updates to clients
  • Updating rates, costings and quotes when required
  • Client visits

 

Requirements for the role:

You will have previous experience in a customer services role in freight forwarding with a strong emphasis also in import and export operations, and the below:

  • Knowledge and experience of International Freight Forwarding
  • Customer Services, Import Operations or Sales Support backgrounds will be considered
  • EDI Cargowise experience

 

Remuneration:

The salary will be dependent on your previous experience and skills, however my client will pay up to $90k for the right candidate. 

 

 

Due to the volume of applications we receive, we can only contact those candidates who's skills and experience closely match those of our client requirements.

 

 

Kimberley Baker 

kimberley@starpersonnel.co.nz
09 320 5139
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