CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Customer Services


I am inviting experienced Customer Services people from all industries to forward your CV's through to help grow our candidate data base......

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Customer Service Representative


Do you have a passion for providing exceptional service to your customers? Join this well known organisation and be part of a winning brand.

Please click here

 

Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Customer Service Representative

 

About our Client

Our client is a top corporate global leader in their field.  They have a fun, busy and professional Call Centre based in Wiri. They are driven by success and promote team work and work towards achieving team, personal and company targets. 

Responsibilities

You will be responsible for providing exceptional customer service and being the primary interface of the organisation. This role is a campaign driven role and you will be dealing with existing customers only, there is no cold calling required.

This role includes:

* Achieving monthly targets through sales and service campaigns
* Maintaining the organisations image in the market place by delivering outstanding customer service
* Achieving campaign KPI's through actively calling and building relationships with customers
* Provide telephone based customer service via outbound calling and at times fielding inbound calls. 
* Liaising with various departments within the organisations to achieve favorable outcomes

The Successful Applicant

They are seeking a well presented, vibrant individual with an exceptionally bright and bubbly phone manner to join their close knit team.  

You need to be:

* Computer Savvy - working with multiple screens preferable
* Strong typing skills
* Target Driven
* Goal focused attitude 
* Persuasive Manner 
* Superior Customer Services Skills 
* Telesales or Outbound Calling is essential. 
* Clear communication skills   

The role require excellent customer services skills and having a strong focus on outbound service calls all with a sales focus, so you need to have that hungry and competitive spirit to want to be the top performer and reach or exceed your targets!

What's on Offer

The company are offering a base salary plus a generous commission structure
Hours of work are Monday - Friday 8.00am-5.00pm
Fun, vibrant and friendly team environment!


Don't miss this opportunity - send your resume through NOW or give me a call to discuss!

 

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
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