CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Customer Services


We are on the hunt for experienced Customer Service superstars!! 

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Customer Service - Inbound


Are you a customer service SUPERSTAR? We have an opportunity at an inbound contact centre working for a well known global brand - based in New Market - close to public transport, no weekend work!

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Customer Service - Inbound


Looking for a Monday to Friday Customer Service role, with generous commission, structure, and friendly team, that is also close to buses and trains? This could be the opportunity for you!

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Customer Services


Role with great variety, lots to learn and do, down to earth team, lots of employee perks, on site parking, normal office hours, no overtime!!!

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Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Customer Service - Inbound

About our Client

Is a top corporate global leader in their field. They have a busy and professional Call Centre team based in Newmarket.

Responsibilities

You will responsible for providing the primary customer interface for the company and managing customer communications through booking services and up selling products and other services. You will be someone that takes a role seriously and understands the importance of following processes accurately and doing their job conscientiously.

The Successful Applicant

They are seeking well presented, vibrant individuals with an exceptional bright and bubbly phone manner to join their close knit team. You need to be:

  • Computer Savvy - working with multiple screens preferable
  • Strong typing skills
  • Target Driven
  • Goal focused attitude
  • Persuasive Manner
  • Superior Customer Services Skills
  • Clear communication and English skills


The role require excellent customer services skills having a strong focus on providing quality inbound service - all with a sales focus so you need to have that hungry and competitive spirit to want to be the top performer and reach or exceed your targets!

What's on Offer

The company are offering a base salary of $42,000pa - $45,000pa plus a generous commission structure
Hours of work are Monday - Friday 8.00am-5.00pm
This role will be based in Newmarket. Close to buses and trains.
Fun, vibrant and friendly team environment!



If you have the relevant skills we are looking for and a proven work history in then please APPLY NOW!!

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

 

Monique Oliver
monique@starpersonnel.co.nz
(09) 972 0271
Ref:  5982

Customer Services

The business

Iconic New Zealand owned family business in the food manufacturing industry. 

The role

They are currently looking for a Customer Service / Accounts / Administration all rounder who is keen to learn all aspects on the business.

Main Tasks Include;

Customer Service:

  • Outbound calling customers
  • Processing orders and customer requests
  • Resolving customer queries and issues
  • Managing customer accounts and pricing
  • Organising work flow to meet deadlines

Accounts Receivable:

  • Allocating receipts
  • Debt Collection
  • Maintaining customer accounts

Accounts Payable:

  • Statement Reconciliations
  • Payment Runs
  • Maintaining Supplier Accounts

Benefits and Perks

  • Full time, permanent role
  • Monday - Friday, No weekends!
  • Southern Cross Cover after 6 months of employment
  • 50% off Gym Membership
  • On site parking
  • Down to earth, fun environment

About You

  • Strong understanding of Microsoft Systems - Excel, Outlook, Word
  • Strong administration background
  • 2 years or more AP / AR experience
  • A great sense of humour and 'can-do' attitude



Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

 

Monique Oliver
monique@starpersonnel.co.nz
(09) 972 0271
Ref:  5991

Customer Service - Inbound

Our Client:

Is a top corporate global leader in their field. They have a  busy and professional Call Centre team based in Newmarket.

The Role:

You will be providing the customer interface by proactively managing customer communication.

Responsibilities:

  • First line response to customer contact through phone and email
  • Deliver exceptional customer service to external and internal customers
  • Booking services
  • Upselling products and services
  • Liaising between customers and departments

About you:

You will be a well presented, vibrant individual with an exceptional bright and bubbly phone manner to fit into their close knit team.

Skills and Experience:

  • Computer Savvy - working with multiple screens
  • Strong typing skills
  • Experience working to KPI's and targets
  • Customer Service experience
  • Clear communication and English language skills

What's on Offer:

  • Base salary between $40k - $45k
  • Generous commission structure
  • Hours of work between Monday - Friday, 8:00am - 5:00pm
  • Fun, vibrant, friendly team enviornment


Don't miss this opportunity - send your resume through NOW or give me a call to discuss!



Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

 

Monique Oliver
monique@starpersonnel.co.nz
(09) 972 0271
Ref:  5982