CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Customer Service Inbound


A fabulous role is available in a fun and busy Call Centre in Newmarket for a well presented, vibrant individual with a drive and passion to reach and exceed targets! 

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Customer Service Representative


Do you have a passion for providing exceptional service to your customers? Join this well known organisation and be part of a winning brand.

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Customer Service Outbound


A fabulous role is available in a fun and busy Call Centre in Newmarket for a well presented, vibrant individual with a drive and passion to reach and exceed targets! 

 

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Sales Coordinator/Customer Service - Manufacturing

Sales Co-ordinator/Customer Service Rep, manufacturing - fab team, awesome challenge, variety, need strong communication skills, go-getter!!

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Customer Services


I am inviting experienced Customer Services people from all industries to forward your CV's through to help grow our candidate data base......

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Graduate - Supply Chain, Logistics and Despatch


Graduate opportunities, Ideally Supply Chain/ Commerce/ Management/ Accounts/ Business lean, learn the ropes of a successful business from the group up..

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Customer Service Inbound 

 

We have a fabulous role available in a fun, busy and professional Call Centre environment with one of our clients based in NewMarket.   They are seeking well presented, vibrant individual with an exceptional bright and bubbly phone manner to join their close knit team. 

The ideal candidates should possess the following skills and attributes:

* Computer Savvy - working with multiple screens preferable
* Strong typing skills
* Target Driven
* Goal focused attitude 
* Persuasive Manner 
* Superior Customer Services Skills 
* Retail Sales / Sales background advantageous
* Clear communication skills   

The roles require excellent customer services skills having a strong focus on inbound sales so you need to have that hunger and competitive spirit to want to be the top performer and reach or exceed your targets!

In return for meeting the above requirements the company offers a fun working environment, car parking, a supportive management team and the opportunity for progression within the company if you prove yourself! 

If you think you have what it takes, email your CV through to me now!!  

 

Please note that Star Personnel Limited reviews all CV's manually and you will only be contacted if your skills and experience meet the requirements of this client for this role.

 

 

Suman Bali
suman@starpersonnel.co.nz
(09) 262 2143

Customer Service Outbound 

 

We have a fabulous role available in a fun, busy and professional Call Centre environment with one of our clients based in NewMarket.   They are seeking well presented, vibrant individual with an exceptional bright and bubbly phone manner to join their close knit team. 

The ideal candidates should possess the following skills and attributes:

* Computer Savvy - working with multiple screens preferable
* Strong typing skills
* Target Driven
* Goal focused attitude 
* Persuasive Manner 
* Superior Customer Services Skills 
* Retail Sales / Sales background advantageous
* Clear communication skills   

The roles require excellent customer services skills having a strong focus on inbound sales so you need to have that hunger and competitive spirit to want to be the top performer and reach or exceed your targets!

In return for meeting the above requirements the company offers a fun working environment, car parking, a supportive management team and the opportunity for progression within the company if you prove yourself! 

If you think you have what it takes, email your CV through to me now!!  Great base with OTE of $45,000!!

 

Please note that Star Personnel Limited reviews all CV's manually and you will only be contacted if your skills and experience meet the requirements of this client for this role.

 

 

Suman Bali
suman@starpersonnel.co.nz
(09) 262 2143

Customer Service Representative

 

About our Client

Our client is a top corporate global leader in their field.  They have a fun, busy and professional Call Centre based in Newmarket. They are driven by success and promote team work and work towards achieving team, personal and company targets. 

Responsibilities

You will be responsible for providing exceptional customer service and being the primary interface of the organisation. This role is a campaign driven role and you will be dealing with existing customers only, there is no cold calling required.

This role includes:

* Achieving monthly targets through sales and service campaigns
* Maintaining the organisations image in the market place by delivering outstanding customer service
* Achieving campaign KPI's through actively calling and building relationships with customers
* Provide telephone based customer service via outbound calling and at times fielding inbound calls. 
* Liaising with various departments within the organisations to achieve favorable outcomes

The Successful Applicant

They are seeking a well presented, vibrant individual with an exceptionally bright and bubbly phone manner to join their close knit team.  

You need to be:

* Computer Savvy - working with multiple screens preferable
* Strong typing skills
* Target Driven
* Goal focused attitude 
* Persuasive Manner 
* Superior Customer Services Skills 
* Telesales or Outbound Calling is essential. 
* Clear communication skills   

The role require excellent customer services skills and having a strong focus on outbound service calls all with a sales focus, so you need to have that hungry and competitive spirit to want to be the top performer and reach or exceed your targets!

What's on Offer

The company are offering a base salary plus a generous commission structure
Hours of work are Monday - Friday 8.00am-5.00pm
Fun, vibrant and friendly team environment!


Don't miss this opportunity - send your resume through NOW or give me a call to discuss!

 

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
Ref:4447

 

Sales Coordinator/Customer Service - Manufacturing


About the business and the role

Our client is a leading manufacturer and service provider to many major infrastructure companies in New Zealand. They have four manufacturing, sales and warehousing centres around New Zealand, both North and South Island. They manufacture and distribute safety products across a large range and continue to grow at a very fast rate. The company employs nearly 70 people and offers long term growth and prospects for the right individual!

They are currently looking for a Sales Co-ordinator/Customer Service Representative whom has excellent Customer Service skills and really goes all out for their Customers. You will be working within the Sales & Marketing team and take full responsibility for any customer event on an end to end basis. It is not about just managing a phone call and entering an order it is about end to end service and making the experience a pleasant one. The Sales Co-ordinator is responsible for understanding the customer's needs; providing superior service; managing resolution of customer events; actively selling products & services which meet the customers' individual requirements and building strong relationships which contribute ongoing value to both our customers and the company.

 

Job tasks and responsibilities

Solutions – proactively taking ownership and managing Key accounts from processing of customer orders and quotations.
Managing each project from inception, through the production process, keeping the Customer up to date regarding ETA's and managing expectations.
Building rapport and increasing customer loyalty.
Accuracy is a key factor in managing the process where "right first time" is expected so you achieve one interaction per event to have the best outcome with every contact with the Customer.
Working closely with Territory Managers and supporting them.
Skills and experience

You will need to have outstanding Customer Service skills along with a proactive and positive approach and excellent English. This is a down to earth, but highly driven and pressured working environment. You will be given excellent training on the large product range and have the support of some seasoned Employees. So we are looking for a vibrant, energetic and switched-on individual!!

Preferably you will have worked in a Manufacturing environment to understand the internal and external flows – however a professional, driven attitude is key. You are not only taking calls via phone, email but face to face at times. They use Greentree as a system and Excel on a daily basis.

 

Job benefits and perks

Hours are flexible with either a 7.30am-4.00pm or 8.30am-5.00pm. They offer a very competitive salary base dependent on experience from $45,000pa-$55,000pa.

This is a great opportunity to join a successful and stable company where you can grow and really have a challenge!! Don't miss this opportunity to join a great brand - email your resume NOW and give me a call to discuss!!

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
Ref:4613

Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Graduate - Supply Chain, Logistics and Despatch

 

About the business and the role

We currently have two specific opportunities for switched on Graduates!  These are reputable companies where there is a sound path for growth! 

One is in the Service Industry and we are ideally looking for a Logistics or Supply Chain Graduate to move into a Despatch and Customer Service role.  You may have a couple of years experience in a Despatch role where you are co-ordinating at ground level.  This is a fast paced Operation in a fantastic company that is taking the Country by storm and growing at a phenomenal rate - based in Onehunga!!

Another opportunity is in the International Freight Forwarding arena based at the Airport - where you begin from the ground up, learning all the ins and out of the Freight Forwarding arena.

 

Job tasks and responsibilities

These role are office based and you must have a passion for learning all aspects of the business from Supply Chain, Logistics, Customer Service, Sales through to the Operations.  

Duties will differ from role to role.

 

Skills and experience

  1. Graduate degree - Supply Chain and Logistics/Commerce/B Com/Management/Accounts
  2. Excellent computer skills including Microsoft Suite
  3. You will need excellent numerical skills and an eye for detail
  4. Excellent communication skills are essential 
  5. You will need drive, determination and be bright and switched on

Job benefits and perks

The companies are offering a great starting package of $45,000pa-$50,000pa.  You will need a Restricted licence, either be a Citizen, PR or have a Open Work Visa.

If you are interested please email your resume NOW and give me a call to discuss further!

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
Ref: 4724