CUSTOMER SERVICE

Please see below for some of the jobs we currently have available.  If you are interested in applying, please email your CV to the consultant listed at the bottom of each ad.

Please note that this may not be all of our current positions, so please do contact us on (09) 262 2155  if you do not see something here that you are interested in.

Customer Services Representative


Attention Customer Service superstars!! We have a fantastic call centre based role for a computer savvy individual who is great on the phone! 

Please click here

Customer Service - Inbound


Fun, Fast paced call centre where no two days are the same. Our client is seeking a bright, bubbly individual, freight or transport knowledge would be advantageous.

Please click here

Customer Service - Transport

We are on the hunt for a down to earth, driven individual to work for our successful client in the Service Industry!

Please click here

Call Centre- Outbound


A fabulous role is available in a fun and busy Call Centre in Newmarket for a well presented, vibrant individual with a drive and passion to reach and exceed targets! 

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Customer Services


We are on the hunt for experienced Customer Service superstars!! 

Please click here

Call Center Outbound - warm calling - fun, fun fun!

 

About our Client

Is a top corporate global leader in their field. They have a fun, busy and professional Call Centre environment - with a fun team whom are competitive!!

Responsibilities

You will responsible for providing the primary customer interface for the company and managing customer communications through booking services and up selling products and other services.

The Successful Applicant

They are seeking well presented, vibrant individuals with an exceptional bright and bubbly phone manner to join their close knit team. You need to be:

  •  Computer Savvy - working with multiple screens preferable
  •  Strong typing skills
  •  Target Driven
  •  Goal focused attitude
  •  Persuasive Manner
  •  Superior Customer Services Skills
  •  Telesales - outbound / Retail Sales / Sales background an advantage
  •  Clear communication skills

The roles require excellent customer services skills having a strong focus on outbound and inbound service calls all with a sales focus so you need to have that hungry and competitive spirit to want to be the top performer and reach or exceed your targets!

What's on Offer

The company are offering a base salary of $45,000pa + Commission
Hours of work are Monday - Friday 8.00am - 5.00pm - offices are a hop, skip and a jump from the Newmarket train station - so NO car necessary!!

Fun, vibrant and friendly team environment!

Don't miss this opportunity - send your resume through NOW or give me a call to discuss!

 

Please note that Star Personnel Limited reviews all CV's manually and you will only be contacted if your skills and experience meet the requirements of this client for this role.

 

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
Ref: 5089

Customer Services

Hi there 

I am inviting experienced Customer Service candidates to forward your CV's through to me for perusal.  Although most of our roles are office based some of our clients do look at candidates with a retail background as well.

The ideal skills and attributes I seek in our candidates are: 

  • Stable work history - candidates who have spent over 3-4yrs with the same employer
  • Ability to build good rapport with both colleagues and clients alike 
  • Flexibility - no job is too big or too small attitude 
  • Professional and friendly telephone manner 
  • Intermediate level  computer skills 
  • New Zealand office experience 
  • Excellent communication skills 
  • Customer Service focused 
  • Honest and trustworthy 
  • Positive outlook 
  • Quick Learner 
  • Enthusiastic 
  • Committed 
  • Technical
  • Analytical 

We need to expand our current Customer Service candidate data base so we can be ready to meet the needs of our clients when they arise.

If you would like to sign up with our agency then please forward your CV through to me.  Please include a covering letter highlighting the reasons why we should progress your application through to interview stage.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163

Customer Services Representative

 

About the Company

This is a company is part of a large wholesale network with divisions covering all aspects of wholesale and distribution.  They are at the top of the game and continually pushing forward to strive for excellence in customer services. This role will start off in a temporary capacity with a possibility to go permanent. Hours of work are 8.30 - 5pm.

About the Role

Key to this Customer Service role is superb telephone communication skills dealing with internal and external customers.  You will play a key role in the processing orders via phone, email and online portal where building strong relationships with your work colleagues is essential to provide a seamless service to their clients.  

Duties

  • Provide "one-stop" resolution point 
  • Provide customer service to all Clients
  • Claims administration
  • Co-ordinate and liaise with couriers and freight companies for daily or bulk retrievals
  • Assist with all operational and administration tasks as required in a timely manner
  • Assist with tasks in relation to new database

Skills & experience

  • Ability to communicate at all levels 
  • Able to work at a fast pace environment
  • Solid administrative skills
  • Solid data entry with a high level of accuracy
  • Strong computer skills
  • Experience in a call center environment
  • Savvy with the web/internet - you are helping customers 

Culture

Join this fabulous team, they are down to earth action people who always work with urgency to meet the demands of the job.  

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

 

Suman Bali
shaun@starpersonnel.co.nz
(09) 262 2143
Ref: 

Customer Service - Inbound

About our Client

Is leader in their service field.  They have a fun, busy and professional Customer Service Centre - busy, fast paced and no two days the same! 

Responsibilities

You will responsible for providing the primary customer interface for the company and managing customer communications through booking and despatching services.

The Successful Applicant

They are seeking well presented, vibrant individual with an  bright and bubbly phone manner to join their close knit team.  You need to be:

  • Computer Savvy - working with multiple screens preferable
  • Strong typing skills
  • Superior Customer Services Skills 
  • Inbound Call Centre experience
  • Clear communication skills - someone with Freight or Transport knowledge would fit well  

What's on Offer

The company are offering a base salary of $42,000 - $45,000pa.  Hours of work are Monday - Friday  40 hours between 7.00am and 5.30pm with one Saturday morning in six.  Parking on site!

Don't miss this opportunity - send your resume through NOW or give me a call to discuss!

 

Due to the volume of applications we receive, we will contact those candidates who's experience and skills match that of the role.

Applicants for this position should have NZ residency or a valid NZ work visa.

Joanne Travers
joanne@starpersonnel.co.nz
(09) 262 2163
Ref: 5347