Contact Centre Representative

About the Company:

This well-known Manufacturing company has been around for over 60 years, and continues to grow. The team are warm and down-to-earth, while still being professional and incredibly efficient. 

The room for growth in this company is proven, it's not just something they say to get you in the door. Previous members of the customer service team have moved into sales, procurement, and marketing - this could be the perfect place to start your career with this company. 

About the Role:

This is an inbound contact centre, predominantly looking after:

• Order processing
• Credit notes
• Responding to online enquiries
• Providing general and technical product information to a range of customers, including suppliers, tradies, and end-users

The training in this role is like no other - you will be given structured and in-depth training before you jump on the phones! 

About You:

Customer service experience is essential, but that could come from another contact centre, retail, or anything in between. The vital skills are:

• Customer focused work ethic
• Excellent verbal and written communication
• Well-organised with the ability to multi-task and prioritise your work
• Fast and accurate typing and data entry (Above 40WPM and Data Entry over 6,000 KSPH)

There are multiple roles available, so apply online today or Call me NOW, refer friends or colleagues who you think would love to join a successful, home-grown, and down-to-earth company. 

Call me NOW - Joanne Travers, 09 2622163!!